Legal notice

CONDITIONS OF SALE



Generalities

These general terms and conditions of sale govern the sale of clothing products . These products will be offered for sale through the online shop called The Companies of James International S.r.l. (hereinafter referred to as the "Online Shop") on the site accessible at www.giacomoconservaoffical.com (hereinafter referred to as the "Site" ).

These general terms and conditions of sale exclusively regulate the offer, transmission, acceptance, shipping, purchase methods and right of withdrawal of purchase orders of products on the Site, between the users/customers of the Site and GIACOMO CONSERVA OFFICIAL, while they do not regulate the provision of services or the sale of products by different parties that are present on the Site through hypertext links, links or banners.

These general sales terms and conditions are periodically amended according to market development and in application of any updates and changes in laws and regulations. Each update and/or amendment will be regularly published on the Site and will become effective from the date of such publication.



Identity of the Professional

All the products offered on the Site are sold directly by The Companies of James International S.r.l. with registered office in Milan, via Montenapoleone, 8. The Companies of James International S.r.l. is the exclusive owner of the Site and the Online Shop and operates it exclusively.

The online sales activity carried out on the Site giacomoconservaofficial.com \ The Companies of James International S.r.l. is directed exclusively to customers/end users who can be qualified as "CONSUMERS", i.e. natural persons acting for purposes that are outside their trade, business, craft or professional activity.



Conclusion of the contract

The sale and purchase contracts concluded through the Site are online sale and purchase contracts between The Companies of James International S.r.l. \ Giacomo Conserva Official and the customer/user/consumer (hereinafter referred to as "Customer") and fall within the category of the so-called". Distance Contracts".

The sale and purchase contracts between the Customer and The Companies of James International S.r.l. are considered concluded with the acceptance, by The Companies of James International S.r.l., of the Customer's order confirmed by an e-mail (hereinafter "acceptance e-mail") containing the order number and the personal and shipping data specified by the Customer. The acceptance e-mail shall be sent to the e-mail address communicated by the Customer during registration. The truthfulness and correctness of the information contained in the order shall be the sole responsibility of the Customer.

The Companies of James International S.r.l. \ Giacomo Conserva Official may refuse or in any case not process, even partially, purchase orders that are incomplete or incorrect, or in case of non-availability of the Products or in relation to orders that do not give sufficient guarantees of solvency or do not give guarantees of reliability of the data transmitted, due to evident inconsistencies. In the aforementioned cases The Companies of James International S.r.l. \ Giacomo Conserva Official shall inform the Customer by e-mail that the contract is not concluded and that the purchase order will not be carried out, for the reasons specified therein.

In such cases the Customer shall only be entitled to the refund of the amount already paid, while he/she shall not be entitled to damages, compensation and/or reimbursement of any kind and shall hold The Companies of James International S.r.l. \ Giacomo Conserva Official indemnified and held harmless from any contractual or extra-contractual liability arising from any damages, direct or indirect, to persons and/or things, caused by the total or partial non-acceptance of an order.



Information and Product Guarantees

All information and indications contained on the labels are written and guaranteed by the respective manufacturers. No responsibility will be attributable to The Companies of James International S.r.l. \ Giacomo Conserva Official for the information and indications contained on the labels.

For any request for clarification in this regard, the Customer may send an e-mail to: info@giacomoconservaofficial.com.

Availability of Products

If, after sending the Order for the purchase request made by the Customer, the selected Products are not, for any reason, available, The Companies of James International S.r.l. \ Giacomo Conserva Official shall immediately inform the Customer by e-mail, indicating the possibility of purchasing other Products of the same or better standard than those requested by the Customer. If the Customer does not accept the new proposal, he is entitled to cancel the Order by sending an e-mail to: info@giacomoconservaofficial.com.

If after the conclusion of the Contract, the Products ordered are not available for any reason in the supplier's warehouse, the Customer may withdraw from the Contract or ask for the delivery to be postponed to a later date, when the Products have returned to the availability of The Companies of James International S.r.l. \ Giacomo Conserva Official. In case of withdrawal from the Contract for the above mentioned reasons, The Companies of James International S.r.l. \ Giacomo Conserva Official will inform the Customer of the terms and conditions of reimbursement of the price already paid.



Prices

All prices to the public are VAT included.

Public prices do not include any taxes, duties and duties applicable in the country of destination of the products and/or services where this is different from Italy. These costs, which differ from country to country, are the responsibility of the Customer, who is responsible for verifying the amount with the competent customs authorities.

The published prices and offers may vary for different formats, for this reason the Company reserves the right to make changes without prior notice.

In the event that a price has been incorrectly published by mistake, the Company reserves the right to waive the sale.

Prices are subject to updating, so the Customer must always ascertain the final sale price before placing an order.



Payment methods

Purchases can be made using the following payment methods: Credit Card, PayPal

The order is charged to the Customer's credit card when the ordered goods are processed.

The Customer may proceed with order cancellation until the order has been confirmed and/or shipped.

Credit Card or PayPal transactions are carried out directly on the internet pages of the card operators or on the PayPal site, without any possibility for The Companies of James International S.r.l. to intervene on the data transmitted at the time of payment.

Upon request of the Customer The Companies of James International S.r.l. will provide the waybill and invoice.





Product return

It is possible to return any product purchased in our Shop within 30 days from the date of delivery.

Tell us by e-mail at info@giacomoconserva.it the useful data for the withdrawal (place and date), you will receive a reply including the address of destination goods and confirmation of the passage of the courier.
Upon receipt of the goods, all the checks foreseen by the terms of sale will be carried out; in the event of a positive outcome, an email will confirm acceptance of the return and the refund will be approved, which will have the same value date as that of the charge.
The cost of shipping the returned goods shall be borne by the purchaser.


Refusal to communicate personal data

The customer has the right to communicate or not to communicate his/her personal data in orders, forms, chats, help desk, etc... Failure to communicate even a part of the personal data may result in the absolute impossibility to execute orders and/or fulfil legal obligations. More information on data processing can be found in the Privacy Policy published on the Site.

Copyright

The contents of the site, such as, but not limited to, images, videos, photographs, dialogues, music, works, sounds, texts and any other material in any format, including, but not limited to, menus, tools, methods, processes, fonts, designs, diagrams, layouts the web pages, graphics, colours, diagrams, functions, domain and software (individually and/or collectively "Content") and their distinctive marks are protected under copyright and intellectual property law and are the exclusive property of The Companies of James International S. r.l. \ Giacomo Conserva Official. The trademarks and other distinctive signs mentioned on The Companies' Site belong to their respective owners or holders and may be protected by patents and/or copyrights granted or registered by the competent authorities. The Contents may not be in any way and/or form, not even partially, reproduced, distributed, sold, transferred or modified except as specifically regulated. Any unlawful use will therefore be prosecuted by The Companies of James International S.r.l..



Applicable Law

The contract of sale between the Customer and The Companies of James International S.r.l. shall be concluded in Italy and governed by Italian Law.



Complaints and Communications

For any complaints or communications please send an e-mail to: info@giacomoconservaofficial.com



Jurisdiction and competent court

If the Customer has purchased in the capacity of consumer, the competent Court shall be that of his/her municipality of residence.